Privacy Policy

Introduction

This Privacy Policy explains how Relish Deli ("we", "us", or "our") processes your personal data when you use our website and services. We are committed to protecting your privacy and personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

Relish Deli is the data controller of your personal data.

Our registered address is:
Relish Deli
Bakewell
Derbyshire
United Kingdom

What Data We Collect

We may collect the following types of personal data:

• Name and contact information (when you contact us or place an order)
• Order history and preferences
• Payment information (processed securely through our payment providers)
• Technical data (IP address, browser type, device information)
• Usage data (how you interact with our website)

Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract - When necessary for the performance of our contract with you (e.g., processing orders)
• Consent - When you have given clear consent for specific processing activities
• Legal Obligation - When required to comply with the law
• Legitimate Interests - When necessary for our legitimate interests or those of a third party

How We Use Your Data

We use your personal data to:

• Process and fulfill your orders
• Communicate with you about your orders
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We typically retain customer data for 6 years after your last interaction with us, unless longer retention is required by law.

Your Rights Under GDPR

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal data
• Your right to rectification - You have the right to ask us to correct inaccurate or incomplete data
• Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances
• Your right to restrict processing - You have the right to ask us to restrict the processing of your data
• Your right to data portability - You have the right to ask that we transfer the data to another organisation
• Your right to object - You have the right to object to our processing of your personal data

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

International Transfers

We ensure that any international transfers of your personal data are made in accordance with UK data protection laws and appropriate safeguards are in place.

Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us:

Phone: 01629 812345
Address: Relish Deli, Bakewell, Derbyshire, United Kingdom